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Location: Harrogate
Salary: £17,986.00 Per Annum
Closing date: 16/05/2017 23:59
To provide an effective and high quality customer focussed service at all times to customers and potential customers through the provision of information, advice, guidance (IAG) and reception duties, thereby contributing to the college’s wider strategic objectives and student recruitment targets.
Level 2 IT or equivalent qualification in particular word processing and Excel is essential for this role, along with accurate record keeping and data inputting skills.
The successful candidate will have the ability to work under pressure, monitor and resolve customer service problems in a friendly and professional manner, while creating a positive image of the college through the delivery of high quality customer service. They must work successfully with colleagues at all levels of the organisation and have the ability to adapt to changes to constantly improve services.
This is a full time (37 hours) position with alternate rota patterns:
Week 1 8am – 4:30pm Monday – Friday
Week 2 11:30am – 8pm Monday – Thursday 8am – 4:30 pm Friday
If successful the interview date will be on Thursday 18th May
| Student Services.compressed.pdf | Download |
| Safeguarding Statement HCUK Resourcing.docx | Download |