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Location: Harrogate
Salary: £19,104
Closing date: 13/08/2018 23:59
Harrogate College, part of the Hull College Group, offers a variety of courses to students 14 -16, 16-18 and adults as well as those studying in Higher Education.
We are now looking to appoint someone to work a split role across the Harrogate Student Services Department; 18.5 hours per week will be as a Customer Services Advisor, and 18.5 hours per week as a Data Administrator.
As the Customer Service Advisor, you will deliver an effective and high quality customer focused service at all times. Providing a comprehensive service relating to all aspects of student support and guidance, this will also cover student finance, student enrolment and Information, Advice and guidance.
Within the Data Administrator role you will represent the data and funding interests of the whole college group. With a responsibility to ensure that all data held on College systems, in relation to students, attendances and courses, has integrity, credibility and is consistent, you will also accurately input, update and maintain student data on college databases.
We are looking for someone who has previous experience of working in an office or administration environment, and of delivering excellent customer service. With the ability to work with confidential and sensitive data, you will be IT literate and able to use spreadsheets and databases.
Excellent communication skills are key, as is having a flexible approach and the ability to work under pressure and meet deadlines.
Please be aware that this vacancy may close earlier dependent on the level of applications received so if you do wish to be considered we recommend that you complete the application as promptly as possible.
Please refer to Job Description/Person Specification when completing your application form.
The College is committed to safeguarding children and vulnerable adults. All colleagues are expected to contribute to the delivery of our safeguarding strategy and all college values. In addition, this post requires the employee to undertake an enhanced disclosure check by the Disclosure & Barring Service.